When the Help item first appeared on the Windows Start Menu back in Win95 or Win98, is was a complete joke for the majority of us who actually knew how to use a computer. Ever since then, I've never bothered to click on the Help item, and have usually used PowerToys to make it go away.
It turns out, the Help and Support Center menu item in Windows XP Pro SP2 is actually useful! Pretty much everything you need to know about administrating the system is available there. Its a little like having an abridged MS Knowledge Base pre-installed on your local machine.
My favorite find in the Help and Support Center? Click on the System administration link, then click on the link for Tools in the 'See Also' section. There you'll find a sweet reference for cmd, the surprisingly robust and scriptable Windows command prompt. BATCH lives!
